Our Care

At Balgowan House, our dedication to exemplary service is matched only by our commitment to the well-being of our residents in their later years. Understanding that each individual’s needs are unique, we pledge to deliver bespoke care with the utmost professionalism.

Our team is devoted to ensuring that every resident receives the precise level of support they require, guaranteeing a standard of care that is second to none.

Activities & Lifestyle

At our Home, we champion the empowerment of our residents, fostering an environment where everyone can realise their full potential and enjoy vibrant community involvement. Our committed Activities Coordinator crafts a daily selection of bespoke activities, designed to cater to personal interests, whether within a group setting or on an individual basis. In addition to our daily schedule, we enrich our residents’ lives with weekly events featuring guest performers such as singers.

Our guiding principle is to create meaningful experiences, ensuring every moment is an opportunity for residents to engage, connect, and thrive socially.

Aside from the daily programme, we have weekly events from external groups, e.g. singers. The ethos of the Home is that every moment has the potential for a resident to be stimulated and engaged in fulfilling their social needs.

Nutrition

At Balgowan House, our exceptional culinary team, comprised of expert chefs with specialised experience in care home catering, is dedicated to crafting delectable and nutritionally sound cuisine.

We pride ourselves on tailoring our freshly prepared menus to meet the individual dietary requirements and tastes of our esteemed residents, ensuring a dining experience that is both satisfying and beneficial to their well-being.

Our professional commitment is to elevate each meal into a delightful and healthful occasion for everyone who calls Balgowan House their home.

Reviews

"Thank you for everything you have done for my mother. It was a very difficult decision to make, but with the manager's help, above and beyond to have Mum transferred into the safety of Balgowan after spending six months in hospital - I can’t thank you enough. All the staff are wonderful; they have made the transition so much easier for us as a family."

"The management team and staff at Balgowan House are all very caring and friendly. They have helped Mum settle into her new environment and made us very welcome when we visit. Mum's health and well-being have notably improved since she went into Balgowan House, and she now chats to everyone and gets involved in the many activities that are arranged. The home and rooms are clean and homely, and all the resident's needs are catered for. The staff keep us fully updated on matters concerning Mum, and this is much appreciated. Thank you for all that you do and for ensuring all the residents are happy, safe and well."

"The staff and management at Balgowan House have been wonderful. They have gone above and beyond to support my Mum and are so kind and patient. They are always happy to give me and my sister advice and support. The rooms are clean and comfortable, and the food is amazing! My Mum has settled so well and calls it "her hotel"! I can't thank them enough for everything they have done."

Nursing Care

At Balgowan House, we pride ourselves on our exemplary nursing care facilities, underpinned by a team of consummate professionals available around the clock.

Each resident benefits from bespoke care plans, thoughtfully tailored to their unique needs, ensuring the highest standard of nursing care is consistently delivered with dignity and respect at its core.

We warmly welcome visits from family and friends, inviting them to join in meal times or simply to cherish moments together within our supportive community.

Dementia Care

Dementia presents complex challenges, deeply affecting numerous individuals across the UK. Our professionally trained staff possess a profound understanding of dementia, ensuring tailored, compassionate care is delivered within our homes.

Each residence offers a dementia-friendly atmosphere, with an initial assessment determining the optimal environment for each person.

Our expertise extends to those requiring nursing care alongside dementia support. Rest assured, our dedicated team of Registered Nurses and Care Assistants are equipped with the experience and knowledge to provide exceptional care for those living with dementia.