Meet the Team

The team at Balgowan House  are dedicated to providing the highest standards of care at all times.

Ann-Marie Miles

Home Manager

“I qualified as a State Enrolled Nurse in 1983 and later as a Registered General Nurse in 2002, gaining both clinical and management experience within the NHS in both hospital and district nursing environments.

I was appointed to the position of Registered of Balgowan House in May 2018 having previously been Registered Manager at another Kent care home.

My time at Balgowan has been incredible and have an amazing team and wonderful residents.

“I qualified as a registered Mental Nurse in 1981 gaining experience in a large psychiatric hospital, I then completed my general nurse training in 1985 qualifying in 1986. I worked in a large general hospital in Paisley in both Orthopaedics and General surgery and then moved to Kent in 1989.

After moving to Kent I managed a small nursing home for 12 years and then worked for Social services for 15 years as a Care manager and Senior Practitioner. I joined the Balgowan Team in 2016 as deputy Manager and enjoy working with my colleagues to help run the home.”

Barbara Kelly

Deputy Manager

Cassandra Williamson


“Cassie Williamson started a BTEC National Diploma in Health Studies in 1997, she worked in various roles before joining Balgowan House in March 2000 as a Health Care Assistant (NVQ 3). Cassie very much enjoyed the role and remained in the post for 15 years.

In 2015 the Home Manager introduced a new administration role and she was quickly identified as the perfect candidate. 

Cassie is a major support to the Home Manager and everything she does is integral to the day-to-day running of the home. The role is extremely busy, but Cassie enjoys the challenges and variety each day brings. Cassie may now be doing the admin work, but she still spends time interacting with the residents and getting involved in the home’s activities and events. She is a very valued member of the Balgowan team.”

“Mo is the activities Coordinator for Balgowan House.

She ensures that every resident has interaction and activities each day.

All residents are considered when activities are planned – from arts and crafts to music to events.

Outside entertainers are a regular feature here at Balgowan and family and friends are always welcome.”

Maureen Cullen

Activities Coordinator

Cathy & Bev

Chefs / Cooks

“Cathy has worked for Integrum since 2012, first at Saltwood full time, then here at Balgowan full time. She also is bank Chef between all three homes as and when required.

Bev has worked for Balgowan since 2016, first as a carer sometimes helping with the cooking, now just cooking part time!

They pride themselves on cooking, fresh home cooked food for the residents.”

Want to know more?

Want to know more?

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