"Thank you for everything you have done for my mother. It was a very difficult decision to make, but with the manager's help, above and beyond to have Mum transferred into the safety of Balgowan after spending six months in hospital - I can’t thank you enough. All the staff are wonderful; they have made the transition so much easier for us as a family."

"The management team and staff at Balgowan House are all very caring and friendly. They have helped Mum settle into her new environment and made us very welcome when we visit. Mum's health and well-being have notably improved since she went into Balgowan House, and she now chats to everyone and gets involved in the many activities that are arranged. The home and rooms are clean and homely, and all the resident's needs are catered for. The staff keep us fully updated on matters concerning Mum, and this is much appreciated. Thank you for all that you do and for ensuring all the residents are happy, safe and well."

"The staff and management at Balgowan House have been wonderful. They have gone above and beyond to support my Mum and are so kind and patient. They are always happy to give me and my sister advice and support. The rooms are clean and comfortable, and the food is amazing! My Mum has settled so well and calls it "her hotel"! I can't thank them enough for everything they have done."